Archive for the ‘usability’ Category

The Importance Of User Personas

We’ve just finished a round of interviews with our two respective usability experts Ruth and Zef and it’s interesting stuff. I should point out that even though there is live blogging it’s been a gentle balancing act between revealing information that you are interested in hearing dear reader and respecting the privacy and game plan of each of the teams. If the blog posts have been slow it’s because it’s been difficult finding things that aren’t too sensitive to release in the public domain at this stage of the competition.Having said that, look forward to our next round of videos on YouTube. Zef from the New Zealand team has crafted very detailed, targeted set of user personas and scenarios with specific details that will inform the design based on user needs. For example, rating whether users are highly dependent on accessing the site, what kind of set up they may have at home - 56k or broadband? 1024px screen view or 800px? What essential tasks do they need to complete and what sort of accessiblity challenges do they face? I am confident that if they can follow this through to the finished product they have a very good chance of nailing this competition. The Australian Team have taken a slightly different approach to their user personas but they have their audience clear in mind. Let’s wait and see where it can go.In the meantime, we’re leaking the documents:

If you’re still awake, let’s take a vote. Tell us which approach you like and why.Renae (still awake for now)

Thinking ‘Outside The Box’ & ‘The Circle’

The NZ team have asked if they can do something outside of the established guidelines. It’s a rather reasonable request involving the engagement of ‘outsiders’ to do some user testing on their beta site. It’s a great suggestion, especially since they are designing for users with a disability. After some deliberation from the organisers, the suggestion was taken to the Australian team for discussion. A decision was made to allow each team a 2 hour time frame to conduct user testing. They are under no circumstances allowed to use this time as an opportunity to test other things like whether their code is validating or not. No cheating here folks!

Renae.